Your DIRECTV Moving Guide | DIRECTV Insider

Moving is part of your summer plans? You’re not alone. In the United States, an estimated 40 million people move each year, with most moving during the summer months. Between hiring movers, packing your stuff, cleaning, and moving, there’s a lot to consider when embarking on a big (or even a small) move. DIRECTV is here to help! With this helpful guide, you’ll have one less thing to worry about, and in just a few simple steps, you can have your favorite TV shows waiting for you once you’ve settled into your new home.

How to Manage Your DIRECTV Move

In addition to your utilities, you’ll want to move your DIRECTV service from your current house or apartment to your new home. When you have DIRECTV, in most cases the transfer service is as easy as making a phone call. See the “Moving Your Service” instructions below for DIRECTV SATELLITE and DIRECTV STREAM.

Moving DIRECTV SATELLITE

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At DIRECTV, moving satellite service is as easy as 1, 2, 3 – and rarely involves moving a satellite dish. Follow the simple steps below to transfer DIRECTV service to your new home.

  1. 1-866-618-3003 (888-DTV-MOVE)
  2. Give us your new address and move-in date.
  3. Bring TVs, receivers, user manuals and remote controls to your new location, but leave the dish behind.
  4. Stay connected. Watch anytime, anywhere on your phone, tablet and TV with the DIRECTV app.

Learn more.

Moving with DIRECTV STREAM

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Moving with DIRECTV STREAM is as easy as it gets, with no disruption to your service. Just be sure to pack your DIRECTV STREAM device and tune in and you’ll be watching your favorite shows in no time. And when you use the DIRECTV app, you can watch your favorite shows on your phone, tablet, or computer on the go!

  • Contact your local provider to set up your new Internet connection.
  • Connect your compatible streaming devices to your new home’s Wi-Fi.
  • Log in to your DIRECTV account to change the service address.
  • Start streaming right away (or on the go) with the DIRECTV app!

Learn even more.

Frequently Asked Questions

How do I transfer my DIRECTV SATELLITE service?

DIRECTV customers call 1-866-618-3003 (888-DTV-MOVE) for details on moving your DIRECTV service.

What if I am a DIRECTV SATELLITE customer moving into a condo or renting?

If you are moving into an apartment, condo, or rental home, you will need to provide the installer with a completed Landlord Approval Form before we can install and activate your television service.

Can I make changes to my service when I move?

Absolutely! DIRECTV customers call 1-866-718-1198 to make changes to your service.

If I transfer my service, do I have to take my equipment with me?

Take your receivers, remote controls and user manual with you, but leave your DIRECTV dish installed at your old address. When the technician arrives to set up your transferred service, they will pick up what is not needed.

Should I cancel my DIRECTV STREAM before moving?

No. You don’t have to cancel your DIRECTV STREAM service when you move, just change your address in Account Management.

If I move my service, do I have to take my equipment with me?

Absolutely. Whether you have DIRECTV STREAM or DIRECTV SATELLITE, take your devices, power supplies, remote controls and manuals with you when you travel. Simply leave your dish installed behind you.

Do I keep what’s recorded on my DIRECTV STREAM when I move?

Yes. You automatically keep your recordings because they are stored in the DIRECTV STREAM cloud.

How can I avoid DIRECTV moving costs?

DIRECTV STREAM customers will have no costs during the move. If you need a DIRECTV SATELLITE dish installed at your new address, call 1-866-618-3003 (888-DTV-MOVE) to inquire about DIRECTV moving costs.

What is the DIRECTV movers service number?

Call 1-866-618-3003 (888-DTV-MOVE) to find out more about transferring your DIRECTV SATELLITE service.

What to do with the satellite dish when moving?

Leave your satellite dish installed where it is when you move. Call 1-866-618-3003 (888-DTV-MOVE) to get started.

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